Airlines
Real time signals and recent searches
Build curated travel itineraries for vacationers
While booking a flight
Recommend personalized flight & ancillaries
Post flight booking
Recommend offers to drive seat upgrades
New and low traffic routes
Increase flight bookings to specific destinations
Similar locations from past travels
Personalized route recommendations
Propensity to buy ancillaries
Target customers for first time ancillary purchase
Loyalty program engagement
Gamify loyalty rewards to maximize revenue
Realtime adaptive pricing
Adaptive discounts for flight routes
Web, app and email channels
Recommend personalized images to maximize conversion
Increase open rate and engagement
Target customers with personalized taglines
Fashion Retail
Target One & Dones
Increase customer purchase frequency
Based on past purchase patterns
Curate wish lists and recommend products
Sales of out-of-season inventory
Recommend personalized offers on products
AI-identified fashion trends
Recommend in-season and new launch products
Customer searches and purchases
Recommend complementary products to drive cross-sell
Increase order value and basket size
Recommend the right outfit combinations
Customers during purchase flow
Recommend products that are bought or viewed together
Contact strategy on timing & frequency
Personalized messaging through customer's preferred channel
with personalized offers
Identify and reactivate customers at risk of churn
Food & Beverage
Loyalty premium customer engagement
Drive up-sell and cross-sell opportunities
Customer journey modeling
Generate key drivers of customer retention
Historical spend patterns
Target right customers based on price elasticity
Customer propensity scores
Increase engagement frequency for At Risk customers
Customer Retention Analysis
Convert customers at Sticky Point to a Loyalist
Trial new behavior
Increase Weekday/Dinner only Purchases by Weekenders
For New customers
Increase Mobile App Purchases & Trials
New Product & Store Launch
Engage New Market/ Restaurant Customer
Hospitality
Customer preferences and affinity
Recommend right property or amenity offer
Based customers’ needs and wants
Recommend a personalized ranking of hotels
Low performing hotels
Drive incremental bookings and revenue lift
3rd party apps
Recommend personalized offers based on customers look-alikes
Adaptive up-sell offers
Drive incremental value from .Com bookings
During and before stay
Drive ancillary services cross-sell / upsell
Historical spends and engagement
Drive secondary spend and new customer engagement
3rd party data and heuristics
Personalize non-member outreach using 3rd party
Customer elasticity scores