Our Team
Arun Shastri
Principal, Washington, D.C.
Arun leads ZS’ AI and Analytics practice. He is a contributing writer for Harvard Business Review, Forbes and is the co-host of the “Reinventing Customer Experience” podcast.
Gopi Vikranth
Principal, Seattle
Gopi leads Personalize.AI and leads customer analytics and personalization. He is the global lead for Personalize.AI. Gopi is the co-host of the “Reinventing Customer Experience” podcast.
Tarun Pandey
Principal, Pune
Tarun leads the Consumer Practice at ZS where he focuses on activating B2C demand through AI based platforms and offerings. He has 18+ experience in sales force effectiveness, and consumer demand activation.
Dr. Prakash (PKS)
Principal, Bengaluru
Dr. Prakash is a leading author and an AI expert. He leads P.AI with Gopi and oversees the AI design for the product.
Jayendu Sharma
Principal, Seattle
Jayendu heads Product AI and Engineering P.AI and is an expert in hospitality marketing, big data analytics, and operationalizing AI
Vikas Singhal
Principal, New Delhi
Vikas leads customer success for P.AI is a leader within ZS Marketing Practice. He has 14+ years experience in marketing strategy & analytics, and driving customer success
Himanshu Shekhar
Associate Principal, San Francisco
Himanshu is a product, data-science & business leader at ZS. His expertise lies in leveraging technology to solve customer-facing problems.
Nandini Mathan
Associate Principal, Bengaluru
Nandini is the Product manager for P.AI and has significant expertise in making AI products work for enterprises at scale
Thompson Nguyen
Director of AI, Seattle
Thompson leads the Applied AI and AI Engineering efforts. He experience stems from more than 8 years of AI Data Science / Engineering work, in various domains.
Vichin Vijaykumar
Director of Engineering, Chicago
Vichin is responsible for engineering and technology in ZS. He has worked on application development and delivery in the customer loyalty, personalization